With a laser like focus on effectiveness and efficiency, M & R Hospitality Management has successfully owned and managed hotels throughout the New York region since 1999.
As hotel turnaround specialists, our commitment to company leadership paired with an ability to deliver growth in all business dealings, offers distressed hotel properties carefully targeted plans that increase efficiency and maximize profitability. Our practices of hiring the best people for the job, has resulted in a premier group of hotel management specialists with a proven ability to provide turnkey, worry-free hospitality property management for hotel property owners.
At M & R Hospitality, we uphold strong relationships with some of the world's most successful brands, and have long understood the value in selecting brands that ensure a competitive advantage in any market. Our extensive Property Portfolio includes InterContinental Hotels Group, Best Western International, Wyndham Group and Choice International
Our mission is to be the first choice of the world's travelers. To be the best hospitality company in the world. We carry this vision with a clear commitment to our core values, while maintaining the highest standard of conduct in all of our actions. We value integrity in our relationships with every guest, associate, vendor and shareholder. And our ability to exceed guest satisfaction and deliver growth in all business dealings is made possible through our experienced Brand Certified Managers with over twenty years of experience in the hospitality industry.
From concept to completion, M & R Hospitality property management specialists offer an array of SERVICES to the hospitality management industry, including site selection, overall planning, and feasibility analysis. We worry about the permitting process, financing, and design coordination. Even the selection and appointment of contractors is covered. We secure the franchising affiliation, the re-opening marketing, as well as the implementation of hotel operations. With a coordinated process through all phases of hotel development, M & R Hospitality Property Management takes care of it all for the hospitality property owner.
M & R Hospitality's philosophy in the day-to-day running of a hotel is simple: "hands-on hospitality". Both corporate and hotel staff maintain an intimate knowledge of each property, the local community it serves, and the individual needs of hotel clientele, by making frequent property visits, communicating on a regular basis, reporting statistics on a daily and weekly basis and keeping on top of hospitality trends and development.
We extend this commitment to M & R Hospitality Management property owners and investors by inviting and encouraging communication with corporate staff, monthly financial reporting, and holding quarterly and annual meetings.
To outperform all other hotels in a given marketplace, it takes a top-down approach to product positioning and smart marketing. Comprehensive planning and training, a strong outside sales force, and M & R Hospitality 's "property by property" approach to operating philosophy and market niche allow us to drive returns for our investors.
At M & R Hospitality Management our sales plan and team focuses on solid results. Because of this focus on 'results' as opposed to 'activity', associates are proactive in assisting each property's management to reach sales goals and maintain an edge above competitors through:
- Direct Sales
- Electronic Distribution
- Franchise Channels
- Market Share Focus
- Public and Media Relations
- Revenue Management
As one of the top hospitality companies, we will deliver the most satisfying experience to our guests, a safe learning atmosphere for employees, and profitability results that always exceed shareholder expectations.
Integrity - Our integrity is paramount to our success. We maintain the highest standards of conduct in all our endeavors.
Teamwork - We recognize and nourish the importance of collaboration throughout all levels of our organization. Our strength comes from our coordinated efforts to meet our goals.
Importance of the Individual - We respect and recognize the significance of each individual team member. We understand that every member of our organization has important contributions to our operations.
Consistent Standard of Excellence - We provide our guests with a superior quality experience, every visit. We encourage all team members to make a conscious, daily effort to best any competitors.
Personalized Guest Service - Each guest will have his or her specific needs catered to. They will be treated with professional, friendly, prompt, and enthusiastic attention at all times from our staff.
Our dedication to the pursuit of these core values ensures financial success and numerous growth opportunities for our company and all its team members. As hotel turnaround specialists we offer distressed hotel properties the expertise necessary to make their enterprise successful.