M&R Hotel Management is a top-performing hotel operator with an 19-year record of successful hotel operations that deliver a superior return on investment. The company is headquartered in Great Neck, New York, and maintains offices in Manhattan.
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With 30 open hotels and four under development, the company’s current operations include 20 properties in New York City, one in New Jersey and eight in Indiana, Missouri and Illinois.
M&R is certified to manage selected brands of Marriott International, Hilton Worldwide, Hyatt Hotels Corporation, InterContinental Hotels Group, Choice Hotels International, Wyndham Hotels & Resorts and Best Western Hotels & Resorts.
M&R’s business plan calls for expansion of its portfolio through third-party management contracts.
Managing from an Investor’s Perspective
M&R Hotel Management views profit and expense issues from the perspective of an investor and strives to bring that same vigilance to bear on behalf of third-party owners, with interests that are completely aligned.
M&R practices “hands-on hospitality,” maintaining an in-depth knowledge of each property, conducting frequent property visits, providing a communications focus with daily, weekly and monthly reporting and staying abreast of hospitality and real estate development trends.
The company’s third-party management expertise includes full-service, limited-service and select-service branded hotels. The company offers proficiency in improving brand customer service scores, customizing service plans to meet individual owner needs and implementing energy-saving and environmentally responsible programs.
The company’s “top-down” approach to sales and marketing stresses accurate product positioning, a strong corporate sales force, comprehensive planning and training and property-by-property analysis.
M&R’s core values emphasize integrity, teamwork, entrepreneurism, fiscal discipline, consistent performance and striving for excellence.
Focused on Maximizing Productivity
M&R Hotel Management understands today’s dynamic pricing model and the multitude of booking channels, including brand.com and online travel agencies. The company consistently generates higher profits by applying best-in-class revenue management tools and staying focused on the ever-changing conditions in the highly competitive markets it serves.
The company’s corporate revenue management team works in concert with each property to maximize profitability relative to the total investment by evaluating short- and long-term demand and monitoring demand drivers and the competition’s pricing.
Dynamic pricing is critical for airport hotels because flight delays and inclement weather can cause sudden spikes in demand. City and suburban hotels rely on dynamic pricing to respond to constantly fluctuating demand.
M&R leverages the power of its brands’ distribution systems and loyalty programs by recognizing and rewarding frequent brand travelers. An aggressive sales effort ensures M&R’s managed hotels gain more than their market share of corporate, leisure and tour group bookings.
Costs are managed through a streamlined organizational structure, strategic outsourcing partnerships and advantageous pricing secured through vendor relationships and by leveraging the portfolio’s scale.